At ABC of Southwest Texas, we understand that navigating healthcare systems for a child with special healthcare needs can be overwhelming. Our experienced team provides dedicated monthly support to help your family access resources and coordinate care in the South Texas Community.

Walking Beside You

Walking Beside You

We've developed a unique monthly partnership model that puts you in the driver's seat, with our experienced case managers by your side every step of the way.

Our Monthly Journey Together

Our dedicated case managers meet with you regularly to:

  • Review your family's current needs and goals
  • Celebrate progress and achievements
  • Adjust strategies as your child grows
  • Plan next steps in your journey

We've developed a unique monthly partnership model that puts you in the driver's seat, with our experienced case managers by your side every step of the way.

Our Monthly Journey Together

Our dedicated case managers meet with you regularly to:

  • Review your family's current needs and goals
  • Celebrate progress and achievements
  • Adjust strategies as your child grows
  • Plan next steps in your journey

Navigation support areas

Navigation support areas

Click on each tab for highlights on each support area

  • Guidance on how to obtain a diagnosis
  • Establishing/building medical home (PCP, specialists, & dentist)
  • Assistance with obtaining health insurance
  • Connecting to specialized therapy (ABA, PT, OT, & ST)
  • Grants for medical equipment and medications
  • Educational advocacy
  • Community support programs
  • Counseling services
  • Self-advocacy
  • Safety planning
  • Navigating healthcare and community resources
  • Service plan organization
  • Connecting to Medicaid Waivers
  • Further education/career training
  • Transitioning to adult medical care
  • Legal resource navigation

Eligibility & Program Information - Qualification requirements

To qualify for Case Management services, families must meet all three criteria:

Eligibility & Program Information - Qualification requirements

To qualify for Case Management services, families must meet all three criteria:

Child Status

  • Diagnosed condition from a medical professional, OR
  • Suspected illness or disability requiring evaluation

  Age Requirement

  • Birth through 17 years of age

  Service Area

  • Must reside in one of our service counties: Atascosa, Bandera, Bexar, Blanco, Comal, Edwards, Frio, Gillespie, Gonzales, Guadalupe, Kendall, Kerr, Kimble, Medina, Real, Uvalde, or Wilson

Child Status

  • Diagnosed condition from a medical professional, OR
  • Suspected illness or disability requiring evaluation

  Age Requirement

  • Birth through 17 years of age

  Service Area

  • Must reside in one of our service counties: Atascosa, Bandera, Bexar, Blanco, Comal, Edwards, Frio, Gillespie, Gonzales, Guadalupe, Kendall, Kerr, Kimble, Medina, Real, Uvalde, or Wilson

State-Recognized Provider ABC of Southwest Texas is an authorized provider under the Texas Department of State Health Services-Children with Special Health Care Needs Program.

what to expect

what to expect

what to expect

what to expect

Initial Contact & Assessment

  • Complete enrollment form
  • Meet your care coordinator
  • Discuss your family's needs
  • Create initial care plan

Monthly Support

  • Regular check-ins with your coordinator
  • Review progress and adjust goals
  • Navigate new challenges
  • Access needed resources

Ongoing Partnership

  • Skill development
  • Resource coordination
  • Care plan updates
  • Future planning

Initial Contact & Assessment

  • Complete enrollment form
  • Meet your care coordinator
  • Discuss your family's needs
  • Create initial care plan

Monthly Support

  • Regular check-ins with your coordinator
  • Review progress and adjust goals
  • Navigate new challenges
  • Access needed resources

Ongoing Partnership

  • Skill development
  • Resource coordination
  • Care plan updates
  • Future planning